MSL provide bespoke niche legal expense products and motor claims handling services, designed for both taxi and driving Instructor clients.
MSL has been a trusted partner to insurers and intermediaries for more than 35 years. Our collaborative approach means every solution is shaped around your specific needs, supported by expert guidance from the very beginning. We pride ourselves on delivering exceptional outcomes and acting as a true extension of your organisation, always focused on protecting and advancing your best interests.
We’re dedicated to delivering the highest level of service — whether that means keeping taxi drivers on the road, ensuring driving instructors get prompt repairs, or helping business directors reach key meetings without disruption. Our customer journey is continually improved through detailed process mapping and regular team reviews. By encouraging input from every level of the business, we ensure our processes remain efficient, effective and focused on delivery the best outcomes for our customers.
MSL delivers seamless national coverage through a network of over 50 locations, combining our own fleet with carefully chosen business partners. Operating from hubs in Barnsley, Billingshurst and Leicester — and supported by a nationwide bodyshop network — we maintain a comprehensive fleet of dual‑control and taxi vehicles, ensuring rapid, reliable service wherever it’s needed.
